Refund Policy

Last updated: September 2026

Thank you for shopping at Soliloquie. We want you to be completely satisfied with your purchase. Please read our refund policy carefully.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items

The following items are non-returnable:

• Downloadable digital products
• Gift cards
• Sale or clearance items
• Items marked as final sale

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund. If approved, a refund will be automatically applied to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of delivery.

How to Initiate a Return

To initiate a return or exchange, please contact our support team:

• Email: support@Soliloquie.store

Please include your order number and reason for return in your message. Our team will respond within 1–2 business days with return instructions.

Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or defective. Original shipping charges are non-refundable.

Contact Us

If you have any questions about our refund policy, please contact us at support@Soliloquie.store.